About Shipping
Your total shipping cost will always be displayed at checkout along with the total cost of the products you have selected. Please note that free shipping does not apply to addresses in Remote Areas and Extended Remote Areas, as defined by the carrier.
Orders are processed, packed, and shipped from our warehouse. We work with the most reliable carriers to ensure your order reaches you in the best possible time frame. You will receive tracking information once your order has been shipped.
- Processing Time: Orders are typically processed within 2 business days (48 hours).
- Shipping Time:
- Standard Shipping: Domestic shipping takes between 2-5 business days.
- International Shipping: For international orders, delivery can take between 2-14 business days, depending on the destination.
Shipping Methods
We do not have a specific carrier partnership at the moment but will choose the most reliable shipping company based on your location. Shipping times and costs will vary depending on the carrier.
Order Processing
Our warehouse operates Monday-Friday, excluding public holidays. We aim to process all orders within 2 days of receiving your payment. Please be aware that delays may occur if we are waiting for stock replenishments or if there is any missing information regarding your order.
Once your order has been shipped, you will receive a tracking number and information on where to track your package.
Incorrect Shipping Address
Please make sure your shipping address is accurate when placing your order. If the order has been processed and shipped to an incorrect address, we cannot guarantee delivery. No refunds or reships will be issued for orders with incorrect addresses.
If you notice any errors in your shipping information during the processing stage, please email us at [email protected] immediately so we can attempt to correct it before your order leaves our warehouse.
If you have any questions regarding your order or shipping, please contact our customer support at [email protected].