Effective Date: [2024-8]
Welcome to Wisphorizon.com (the “Site”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from the Site. By using this Site, you agree to the terms of this Privacy Policy.
Please read this Privacy Policy carefully before providing us with any personal information.
1. Information We Collect
We collect the following types of information from you when you interact with the Site:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, payment information (such as credit card details), and other contact or account information you provide when you register, place an order, or communicate with us.
- Transaction Information: We collect information about your purchases, including order details, payment method, shipping details, and order history.
- Device Information: We may collect information about the device you use to access the Site, including IP address, browser type, operating system, device type, and geographic location.
- Usage Data: We collect data about how you interact with the Site, such as pages viewed, links clicked, time spent on pages, and other browsing activities.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and manage your orders, including payment processing, shipping, and customer service.
- Communication: To respond to your inquiries, send you order updates, and provide customer support.
- Site Improvement: To enhance the functionality and content of the Site, improve user experience, and ensure the Site works efficiently.
- Marketing: To send you promotional emails, offers, or other marketing communications if you have opted in to receive them. You may opt out of receiving marketing communications at any time.
- Compliance: To comply with legal obligations, respond to legal requests, and enforce our terms and conditions.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your personal information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist in operating the Site, processing payments, fulfilling orders, and other necessary functions. These third-party vendors are contractually obligated to protect your information and use it solely for the purposes for which it was shared.
- Legal Compliance: We may disclose your information in response to legal requests, such as subpoenas, court orders, or other legal processes, to comply with applicable laws, regulations, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified via email or a prominent notice on the Site if such a transfer occurs.
4. Data Security
We implement industry-standard security measures to protect your personal information. These measures include encryption, secure sockets layer (SSL) technology, and regular security audits. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
To improve your experience on our Site, we use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us identify you and enhance your browsing experience.
- Types of Cookies We Use:
- Essential Cookies: These are necessary for the operation of the Site and include things like enabling you to log in and make purchases.
- Performance Cookies: These cookies help us understand how visitors interact with the Site, allowing us to improve its functionality and content.
- Functionality Cookies: These cookies allow the Site to remember your preferences and settings, such as language or region.
- Targeting/Advertising Cookies: These cookies track your browsing habits and may be used to show you personalized advertisements or content.
- Managing Cookies: You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site and your user experience.
6. Your Choices and Rights
You have the following rights with respect to your personal information:
- Access and Update: You may access, update, or correct your personal information by logging into your account on the Site or contacting us directly.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at [email protected].
- Data Deletion: You may request to delete your account and personal information by contacting us. Please note that we may need to retain certain information for legal or business purposes.
- Data Portability: You may request a copy of your personal information in a commonly used electronic format.
7. Children’s Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child, please contact us at [email protected].
8. International Data Transfers
We may transfer your personal information to servers located in the United States or other countries. By using the Site, you consent to the transfer of your information to these locations, which may have different data protection laws than your country of residence.
9. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting a prominent notice on the Site or sending you an email. Please review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]